At Thenks, we understand that trust is the foundation of any financial platform. That's why we've implemented bank-grade security measures to protect your data and transactions at every step.
Our Security Measures
End-to-End Encryption
All data transmitted between your device and our servers is encrypted using industry-standard TLS/SSL protocols, ensuring your information remains private and secure.
Secure Data Storage
Your personal and financial data is stored in encrypted databases with multiple layers of access control and regular security audits.
Fraud Detection
Our advanced monitoring systems detect and prevent suspicious activities in real-time, protecting both tip givers and recipients from fraud.
Compliance & Audits
We comply with Kenya Data Protection Act (2019) and international standards. Regular third-party security audits ensure we maintain the highest standards.
Payment Security
- PCI DSS Compliant: Our payment processing partners meet the highest security standards for handling card transactions.
- Tokenization: Card details are never stored on our servers. We use secure tokens for processing payments.
- Secure Payouts: Mobile money payouts are processed through verified, licensed payment providers with built-in fraud protection.
Your Role in Security
Help us keep your account secure by following these best practices:
- Use a strong, unique password for your Thenks account
- Never share your login credentials with anyone
- Keep your contact information up to date
- Report any suspicious activity immediately
- Log out after using shared or public devices
Report a Security Concern
If you discover a security vulnerability or have concerns about your account security, please contact us immediately:
📧 Email: security@thenks.co
📞 Phone: +254 743 278 959
Certifications & Compliance
Kenya DPA 2019
Data Protection Compliant
ISO 27001
Information Security
PCI DSS
Payment Card Industry
For more information about how we protect your data, please review our Privacy Policy.